Troubleshoot network connectivity problems and perform a Winsock reset in Windows XP with this video tutorial

Last updated April 28, 2011 1:45 PM

If you cannot connect to the internet, or your own home network on your Windows XP machine, then before you call technical support, you should try the steps outlined in this video. These troubleshooting steps are not suitable for solving slow internet connections, but they can help restore internet connectivity, especially after the removal of malware or internet security software.

Windows Vista and Windows 7 Users - If you surfed onto this page and you are looking for a tutorial on resetting Winsock in Windows Vista or Windows 7, click here.

To start the video presentation, please click on the picture below.

Additional notes

You can download the Winsock XP Fix tool by visiting this link.

Because the Winsock reset tool completely resets all Windows XP networking features, you may need to reinstall any firewall, content filtering, VPN or low level networking tools you use after you perform a Winsock reset.