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Posted on Oct 18, 2013 in Superguides, Technical Support | 0 comments

Using Superguides with Windows 8.1 and/or Internet Explorer 11

Windows 8.1 has just been released. With it, Microsoft introduced Internet Explorer 11 and made some changes to the default security settings for the browser. Unfortunately these changes have caused compatibility issues with our Superguides. If you get a “This page can’t be displayed” error when trying to start your Superguide, try the fix shown in the video. Before applying the fix, you should start the Superguide and wait for the error page to appear in Internet Explorer.

Need help viewing video content? Click here. This video is compatible with mobile devices. Press the ? key to see keyboard shortcuts. A small number of our videos may not play correctly in Firefox. Please contact us if you have difficulty playing any videos.

Additional notes

This fix need only be done once. After applying, all our Superguides will now run on your machine. The fix will work with both the CD/DVD versions and the digital download versions.

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